FAQ – TradFi (MT5) Credits

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Last updated on 2026-06-23 16:46:10
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What are the credits used for?

The credits can only be used in TradFi trading as trading margin, and/or to cover commissions and swap fees once your deposited funds have been fully used. Please note that any commission, swap, or trading loss will be deducted from your deposited funds first. Only after these funds are exhausted will deductions be made from the credit amount.


Credit deductions related to fees, swap charges, and trading losses are processed through a scheduled settlement mechanism, which runs 30 minutes after every full hour (e.g., 01:30, 02:30). As a result, these deductions are not reflected in real time.


However, credit adjustments resulting from withdrawals are processed separately and are typically completed within a few minutes. The credit balance will be reduced proportionally based on the withdrawal amount.


If you make a deposit before a scheduled deduction, the deposited funds will be applied to the account first. If the account balance exceeds the remaining credit amount, the credit reward will remain unaffected and will still be retained in your account.




How to get TradFi credit?

You can participate in TradFi credit campaigns and earn credit rewards by completing the specified tasks. Please note that you must register for the campaign or claim the task before it starts.




Can I withdraw the credits?

No, the credit cannot be withdrawn or transferred. However, users can withdraw the profits earned from trading with the credits.




Will my credits be forfeited if I make withdrawals from the TradFi Account?

For users who had not made any deposit before they made withdrawals from the TradFi Account, the entire credit will be forfeited. If you have made deposits, any withdrawal or transfer will result in a proportional reduction of your credit.




What is the credit validity period?

You can check the credit validity period in Reward Hub.




What happens if I withdraw funds from my TradFi account while TradFi Credits are still active?

When a withdrawal is made, the system will deduct the credit amount based on the following deduction rules:


TradFi Credit Deduction Calculation Based on Withdrawal Amount Ratio:

The credit deduction is calculated as: Min(Withdrawal Amount / Current Balance, 100%) × Credit Amount


With Current Balance = Account Balance - Credit Amount.


Example 1:

If a user deposits 500 USDx, receives 500 USDx in credits, gains a profit of 50 USDx from trading, and makes a withdrawal of 100 USDx, the credit deduction will be calculated as:

  1. Current Balance (excluding credit) = 550 USDx
  2. Credit Amount = 500 USDx
  3. Credit Deduction = Min (100 / 550, 100%) × 500 = (100 / 550) × 500 = 90.91 USDx
  4. After the withdrawal of 100 USDx is processed, approximately 90.91 USDx worth of credits will be deducted from the user’s TradFi Account.


Example 2:

If the user receives a sign-up credit, profits from trading with the credit, and then makes a withdrawal, without making any deposit, the system will deduct all credits received since there was no deposit made.




What calculation is used to determine the withdrawal amount?

  1. If users have no open positions in their TradFi Accounts, the amount they can withdraw is: Equity − Credit.
  2. If users have open positions in their TradFi Accounts, they can only withdraw according to this formula:
  3. Max [ Min (Equity - Credit - (Margin Ratio x Margin Required), Balance), 0], where: Weekdays margin ratio = 1, Weekends margin ratio = 2
  4. This calculation ensures that sufficient margin remains in your account after a withdrawal. However, future market movements may cause changes to your Equity and Margin Level, which could increase liquidation risk.


For more details information, please refer to Understanding TradFi Asset Balances and Transfers.

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